Low, Rochelle

Low, Rochelle

Global VP of Quality and Patient Safety at Mars Veterinary Health

Advanced Education:

DVM at WCVM, Canada

ECC Residency Angel Memorial in Boston

Masters of Applied Science in Quality and Patient Safety at Johns Hopkins

Masters of Healthcare Leadership at Brown University

History: Medical leader for VCA Inc for 14 years with a focus on nurse development, patient safety and patient care. Clinically worked in emergency/critical care and very quickly saw how much of an impact nurses have on improving patient outcomes.

Current area of focus: Continual improvement in patient safety, patient care and ultimately patient outcomes. Currently work with the MVH Global Nurse Council, MVH Global Patient Safety Team and MVH Quality Council to improve the patient safety culture, teamwork and efficiency in our hospitals. Working with Johns Hopkins to integrate team training and culture programs like TeamStepps into MVH hospitals.

Live in Bend, Oregon

Interests: Anything outdoors, hiking, surfing, skiing

Pets: 5 dogs, 2 horses, 2 alpacas and 5 chickens

Sessions
How Safe Are Our Patients? Discussion of Patient Safety
Saturday, September 10 8:00 AM - 9:00 AM Central Time (US & Canada)
Have You Ever Made a Mistake? Impact of Error on Healthcare Team Members
Saturday, September 10 9:30 AM - 10:30 AM Central Time (US & Canada)
How Mistakes Save Lives: Systems Based Approach to Error
Saturday, September 10 11:00 AM - 12:00 PM Central Time (US & Canada)
Addressing Medical Errors through Morbidity Mortality Improvement Rounds and Root Cause Analysis: A Team Approach
Saturday, September 10 1:30 PM - 5:00 PM Central Time (US & Canada)